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Testimony |
At HCT, we pride ourselves on providing base-in-class customer service and continuously improving our processes. This commitment to excellence has resulted in numerous returning customers who have provided positive feedback about our services. Here are just a few examples:
From annual customer service survey
。MN , USA
“HCT’s factory machine are arrange neatly and well organized. We are very satisfied with our experiences working with HCT.”
。TN , USA
“Timely response. HCT is one of our best suppliers. Quotes are always speedy and around the pricing we receive from other suppliers.” |
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.Backnang Germany |
Awards to HCT the quality rating –A supplier (98.5%)
Stating that “quality products at competitive prices are significant targets. Your performance as a supplier to us is to achieve our goal of zero error as important contribution. The continuous improvement of your quality and delivery reliability is very important to us. When we average the required quality level of all our suppliers, we reach a value of 98,5%.” |
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.Wuppertal, Germany |
Awarded us a quality rating of A rating supplier with a total score 95%
(Quality 51%, Delivery 35%, General 9%) |
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.OSAKA Japan:
“HCT assists us with client’s auditing by on-line meeting during COVID-19, and auditor and clients said HCT does a great job and HCT are specializing in special couplings, screws and nuts.
.Hiroshima Japan:
Our audit experience was good and received good service. HCT are an well management company”
.Swindon, United Kingdom:
“Pricing is very competitive, and customer service is excellent. We’ve working with HCT over 10 year. They are Good company and offering quality CNC turn parts.” |
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。Taichung, Taiwan
“Price and Quality are perfect”
。TAIPEI Taiwan
“We have been working with HCT over 30 years, they are GOOD with reasonable price and without MOQ limit.”
。Tainan Taiwan-
“We have been working with HCT for 10 years. They have live assistance and hands-on service.” |
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Our customers choose HCT for a number of reason, including
。▸Tight , Precision Tolerance and Quality at Reasonable Prices
。▸Small Quantities are acceptable/ prototyping order are acceptable.
。▸Multi-process Integration
。▸Live assistance and Hands-on service
More information or inquiry, welcome to contact us :
HCT Enterprise Co., Ltd
Ashley Zheng :ashley@hct-tw.com.tw
Joanna Huang : sales@hct-tw.com.tw
Caleb Hsieh: caleb@hct-tw.com.tw
Tel: +886-4-7358461
Fax: +886-4-7358470 |
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